Download leaflets
For parents who live apart [PDF 289KB] 
Explains the child support maintenance scheme for people living in England,
Scotland and Wales and tells you how and when to apply and, if appropriate,
about collection of child maintenance.
Changes in child maintenance: Advice
for Employers [PDF 261KB]
Intended for employers and provides advice on how we arrange for collection
of child maintenance through an employer and the payment system known
as a Deduction from Earnings Order.
Your child maintenance
assessment and help in meeting exceptional circumstances [PDF 317KB]
Information on how your assessment has been worked out and to tell you
when you can apply for a departure from the assessment formula.
Paying child maintenance direct from
your earnings [PDF 322KB]
One of our main aims is to secure regular payments of child maintenance.
This leaflet contains information about deduction from earnings orders.
How to appeal [PDF 225KB]
Tells you what you can do if you don't agree with a decision we've made. It explains your rights, how we handle an
appeal and what happens after a decision has been made about your appeal.
Child support: Notes for
non-resident parents who are self-employed [PDF 227KB]
This leaflet has been written for non-resident parents who are self-employed.
It tells them what information they have to provide to the Child Support
Agency and how child maintenance is calculated.
Help in meeting exceptional circumstances: Departure from the formula assessment
Information on how the Child Support Agency can help in meeting exceptional
circumstances i.e. through a departure from the formula assessment
Please note: This leaflet is currently under review and will be available shortly.
If you are unable to download leaflets
If you only require up to five copies of our leaflets, you can order them from our helpline on 08457 133 133. If you need more than five copies, you can order them direct from our print suppliers, iON.
When placing a bulk order (5 or more copies) please use the following new Order Form 
(25KB)
You can place a bulk order in the following ways:
Fax: 0845 850 0479
Email: ion-pass@xerox.com
Post:
iON Contact Centre2nd Floor
One City West
Gelderd Road
Leeds
LS12 6NJ
For queries about how to make a bulk order or about a bulk order you have already placed, you can also phone iON on 0845 850 0475.
Help with PDFs
Our publications are all available in PDF format.
To read them you will need to download the free Adobe Reader
